Privacy policy

This notice is provided by Rosario Linares Martínez, whose address is Calle Dolores Romero 5 and whose Spanish tax identification number (NIF) is 04605566T. Rosario Linares Martínez is the owner of www.matutahome.com and, in compliance with Organic Law 15/99 of 13 December, informs customers and users of the website and booking system about her Personal Data Protection Policy.

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, www.matutahome.com informs you that, by accepting this Privacy Policy, you give your informed, express, freely given and unequivocal consent for the data you provide to be processed by www.matutahome.com as data controller, subject to the technical, organisational and security measures required by applicable legislation.

We collect your personal data when you provide it to us in connection with an order or when you contact us, for example through a form or by email. The personal data collected will be included in a personal data file for which Rosario Linares Martínez, whose registered address is Calle Dolores Romero 5, Madrid and whose tax identification number (CIF) is 04605566T, is responsible. By providing us with your personal data by any means, you accept and authorise Rosario Linares Martínez to use and process the data provided for the following purposes:

  • Responding to users' requests, sending the information needed to answer questions, providing information about our products or services, managing purchase requests, preparing orders and arranging their dispatch.
  • Statistical purposes.
  • Accounting, tax or administrative management.
  • Analysis of Internet browsing data.
  • Sending commercial communications, including electronic communications and newsletters, as well as any other offer or promotion. Commercial communications will be sent only if you have given your express consent by selecting the relevant box.

Newsletter

You may unsubscribe from our newsletter at any time by emailing info@matutahome.com or by using the unsubscribe link provided in the newsletter. Once you have unsubscribed, we will remove your email address unless you have expressly consented to another use of your data or we have reserved the right to continue using the data where that use is permitted by law and you have been informed of it in this statement.

Our newsletter may be sent, as part of processing carried out on our behalf, by a service provider to which we have disclosed your email address for that purpose.

This service provider is established in a country of the European Union or the European Economic Area.

Warning for children under fourteen

In accordance with Article 8 of the GDPR and Article 7 of Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, only persons over fourteen years of age may lawfully consent to the processing of their personal data by www.matutahome.com. If the person is under fourteen, the consent of their parents or guardians will be required, and the processing will be lawful only to the extent that they have authorised it.

If you are under 14 and have accessed this website without informing your parents, you must not register as a user.

Truthfulness and accuracy of the data provided

As a user, you warrant that the data you provide to www.matutahome.com is truthful, accurate, complete and up to date, and you are solely liable for any direct or indirect loss or damage that may arise from a breach of this obligation. If you provide data belonging to a third party, you warrant that you have informed that third party about the matters set out in this document and have obtained their authorisation to provide their data for the stated purposes.

You are also responsible for the accuracy, currency and authenticity of the personal data provided and undertake to keep it duly updated. You agree to provide complete and correct information in contact or subscription forms and release www.matutahome.com from any liability in relation to the truthfulness and correctness of that data.

Data disclosure

In line with the uses of personal information described above, www.matutahome.com reserves the right to disclose your personal information to recipients that help us promote or support our services or the services of our users (“service providers”).

Our service providers enter into an agreement with Rosario Linares Martínez that protects personal information and restricts the use of any personal information in accordance with this Policy.

To provide the services required for its business activities, www.matutahome.com shares data with the following providers subject to their corresponding privacy terms:

  • External service providers, including credit-card processing, analytics, marketing-campaign management, website management, website hosting, management and invoicing tools, email distribution and email-marketing tools, order processing, audits and other similar service providers, so that they can perform business functions on behalf of www.matutahome.com.
  • Delivery service providers. To arrange deliveries, we will disclose your data to the company responsible for transport where necessary for the delivery of the products ordered. Depending on the payment service provider you select during the ordering process, we will also transmit the payment data collected for payment processing to the bank responsible for the payment and, where applicable, to the payment service provider engaged by us or to the selected payment service. The selected payment service providers may also collect this data themselves if you open an account with them. In that case, you must sign in during the ordering process using the login details for your account with the payment service provider, and the privacy policy of the relevant payment service provider will apply.
  • Distributors of www.matutahome.com, for the purpose of tracking the user's interests, and specific providers offering complementary products and services.

Data confidentiality and security

At www.matutahome.com, we undertake to process your personal data confidentially and guarantee that the server on which it is stored complies with all the security measures required by Spanish data protection legislation.

We will ensure that any person authorised to process customer data, including staff, collaborators and providers, is subject to an appropriate duty of confidentiality, whether contractual or statutory.

If a security incident occurs, Rosario Linares Martínez will notify the customer without undue delay after becoming aware of it and will provide the necessary information relating to the Security Incident as it becomes known or when reasonably requested by the customer.

At www.matutahome.com, we take reasonable and appropriate measures to protect the personal information you provide against loss, misuse, unauthorised access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information. Nevertheless, if www.matutahome.com discovers that your service data has been misappropriated, exposed as a result of a security breach or improperly acquired by a third party, www.matutahome.com must inform you immediately of the security breach, misappropriation or improper acquisition.

Browsing and cookies

When you browse www.matutahome.com, non-identifying data may be collected, including IP addresses, approximate geographical location, a record of how the services and websites are used, and other data that cannot be used to identify the user. Non-identifying data also includes information about your browsing habits collected through third-party services. We use a third-party Analytics service.

At www.matutahome.com, we wish to inform you that “cookies” may be placed while you browse our website. This means that certain browsing data, among other information, may be recognised automatically as you browse our site. Cookies will be used to maintain the browsing session, identify the user and collect statistical data such as visit frequency, the most popular content and the most frequently visited pages.

Remarketing

The remarketing function allows www.matutahome.com to reach people who have previously visited www.matutahome.com and to associate a specific audience with a particular message.

Our website collects information for this remarketing function. The information used for this function is collected by Instagram, Google AdWords and Pinterest cookies. You can disable the use of cookies by a third-party provider through the opt-out page of the Network Advertising Initiative.

This type of function makes it possible to interact directly with social networks or other external platforms from the pages of this website. Interactions and information obtained through this website will always be subject to the user's privacy settings on each social network or on Google.

If a service enabling interaction with social networks is installed, it may collect web traffic data relating to the pages on which it is installed even if users do not use that service.

You can review the data collected by social-network cookies in the privacy policies of the respective services:

https://help.pinterest.com/es/article/edit-account-privacy

https://about.instagram.com/es-la/safety

To advertise through Google AdWords using the remarketing function, we place a Google remarketing cookie when you visit our website. This cookie uses a pseudonymised cookie identifier and is based on the pages you have visited, enabling us to show you advertisements tailored to your interests. This is done to protect our overriding legitimate interest in optimally promoting our website, taking the respective interests into account.

More extensive data processing will take place only if you have authorised Google to link your browsing history on the web and in Google applications to your Google account and to use information from your Google account to personalise the advertisements you see online. In that case, if you remain signed in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target-group lists for cross-device remarketing. During this process, your Google personal data will be linked temporarily to Google Analytics data.

Google AdWords Remarketing is provided by Google LLC (www.google.es), which is based in the United States and certified under the EU–US Privacy Shield. You can consult the current certificate here. This agreement between the United States and the European Commission guarantees an adequate level of data protection for companies certified under the Privacy Shield.

If you wish to disable the remarketing cookie, you can do so through this link. You can also obtain further information about the placement of cookies and make adjustments through the Digital Advertising Alliance.

Retention of your personal data

Your data will be retained until the statutory periods established for its retention expire, where there is a legal obligation to retain it. If there is no specific statutory period, we will retain the data you provide until the data subject requests its deletion or withdraws the consent given.

In summary, your data will be retained for as long as is necessary or permitted for the purposes for which it was obtained.

Changes to the Privacy Policy

www.matutahome.com reserves the right to amend this Policy at any time and without prior notice. Any amendments will be published on the website to inform our users of the changes made.

Contact options and your rights

You have the right to receive, free of charge, information about the personal data concerning you that we hold. Where applicable, you also have the right to request that such data be rectified or erased, that its processing be restricted, or that it be made portable.

If you have any questions about the collection, processing or use of your personal data, or wish to obtain information, correct, block or erase data, withdraw any consent given or object to the use of the data, please contact us.

You also have the right to lodge a complaint with the competent data protection supervisory authority.

To exercise your rights of access, rectification, erasure, objection and portability in relation to your personal data, you may send a request by email to info@matutahome.com or by post to Rosario Linares Martínez, Calle Dolores Romero 5, 28028 Madrid, Spain, with the subject line “Data Protection”.

Right to object

Whenever we process your personal data as described above to protect our overriding legitimate interest following a balancing of interests, you have the right to object to that processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If the processing is carried out for other purposes, you will have the right to object only on grounds relating to your particular situation.

Once you have exercised your right to object, we will stop processing your personal data for those purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or unless the processing is necessary for the establishment, exercise or defence of legal claims.

This exception does not apply where processing is carried out for direct marketing purposes. In that case, your personal data will no longer be processed for that purpose.